Customer Communication Management

In this video, we introduce you to our Customer Communication Management. You no longer need Word templates for customer communication, because with our system you can easily create customer letters interactively and in a user-friendly way.

Other documents, such as a pre-formulated reply from the customer, can also be created automatically.

Thanks to various interfaces, seamless interaction with third-party applications is of course also guaranteed.

In this video, we introduce you to our Customer Communication Management. You no longer need Word templates for customer communication, because with our system you can easily create customer letters interactively and in a user-friendly way.

Other documents, such as a pre-formulated reply from the customer, can also be created automatically.

Thanks to various interfaces, seamless interaction with third-party applications is of course also guaranteed.

Table of content

00:00 Introduction to Customer Communication Management
00:23 Interactive creation of correspondences with CCM Desktop
01:39 Automatic generation of a response
02:18 Export of documents as PDF or Word file
02:32 Interaction with third-party applications

 

iAny questions?